Warm Wales was established in 2004 by the National Grid as part of that company’s specific aim to meet its corporate responsibility to Government and deliver benefits to 1 million fuel poor homes. It chose to do this under the banner of the ‘Affordable Warmth’ Programme with Warm Wales contributing towards the target.
Wales’ First Community Interest Company
In 2006 Warm Wales changed company status to become Wales’ first Community Interest Company (CIC). Being a CIC means we have no shareholders, instead any profits made are put back into the communities we serve. Our status also means that we bring a community centric approach to economic, social and environmental sustainability. We invest in the communities in which we work and leave a legacy of positive achievements. A small selection of our past projects are included on this website.
Keep up to date!
If you would like to hear more about what Warm Wales are doing to help tackle fuel poverty in Wales and the South-West England head to our blog where we share energy advice and Warm Wales news
Warm Wales is governed by a Board of Directors and run by a team of Senior Leaders, Project Managers, and Community Workers.
Senior Leadership Team
Jonathan started with Warm Wales in September 2015 and has 15 years’ experience of working in energy and carbon management within both the private and third sectors
Claire joined the organisation in May 2016 as Finance Manager, preparing management accounts, forecasts and project costings for the Executive Team and Board. Her role is to ensure the Board and management team have solid financial information on which to base business decisions and to ensure financial viability for the business going forward
Katie manages the Healthy Homes, Healthy People project, supporting the team to help people across Wales and the South West to have warmer, safer, healthier homes.
Head of Partnerships and Development
Joanna’s role combines project management, operational delivery, staff management, identifying and cultivating new partnerships and leading on the development of new project opportunities.Joanna joined Warm Wales as Project Manager in November 2017 and is a qualified Environmental Health Practitioner with an MSC in Environmental Health from Birmingham University with over 16 of experience working the field of housing and public health. She is also a UK Registered Public Health Practitioner and in 2018 was awarded a Heat Hero by fuel poverty charity National Energy Action (NEA) and in 2019 was the Regional winner at the Energy Efficiency Awards for Energy Efficiency Champion for the work that she has been doing.
Digital Marketing Officer
Alicia provides practical and educational marketing and communications support to Warm Wales and its projects.
Leigh works directly with customers to establish their eligibility for gas connection grants and aids the ECO Funding process.
Wayne is responsible for the administration of our gas and heating grant schemes and enjoys a reputation for providing a fast and efficient customer service.
Patreia works on the administration of the Warm Wales gas and heating grant scheme on behalf of our private sector clients, whilst also providing customer service and office administration resources.
Lead Community Worker
Katrina is the Lead Community Worker on the Healthy Homes Healthy People project which aims to support people all over Wales with fuel poverty, and gain them extra money where possible. Katrina has been with Warm Wales since 2017.
Kathy joined Warm Wales in 2019 and helps deliver the Healthy Homes Healthy People Project throughout Wales, providing impartial, tailored advice and support to householders from all over Wales.
Ceinwen joined Warm Wales in 2021 and helps deliver the Healthy Homes Healthy People Project throughout Wales, providing impartial, tailored advice and support to householders from all over Wales.
Project Co-ordinator (HHPLC)
Aled is Project Co-ordinator for the Healthy Homes Peoples Lives and Communities team based in North Wales, aiming to support people to live in happier healthy homes which also promotes positive wellbeing.
Well-being Community Worker (HHPLC)
Anthony is Well-being Community Worker for the Healthy Homes Peoples Lives and Communities team based in North Wales, aiming to support people to live in happier healthy homes which also promotes positive wellbeing.
Young Person Community Worker (HHPLC)
Kate’s role as a Community Support Worker for Young People is to advocate on their behalf with energy providers and to enable and empower them to obtain the resources necessary to have safe, warm homes.
Karen’s role within Warm Wales is Project Support for the North Wales Team, providing support to our Community Workers when required and also dealing with our incoming referral processes. Karen has the Level 3 Award in Principles of Safeguarding and Protecting Children, Young People, or Vulnerable Adults and I have a qualification in the Fundamentals of Social Prescribing.
Jacqui helps provide impartial, tailored advice on health and wellbeing across North Wales.
Emma helps provide impartial, tailored advice on health and wellbeing across North Wales.
Jodie joined Warm Wales in 2020 as a Community Worker in the North Wales Team , Jodie has completed my City and Guilds Level 2 (Fuel Debt Advice In The Community) and also achieved a Mental Health and well-being degree at Glyndwr University.
Holly is currently assisting team members on the Welsh Government Energy Advice Pilot and also working towards achieving a degree in mental health and wellbeing at Glyndwr University.
Board of Directors
The Warm Wales Board of Directors bring a wide range of skills and experience to the organisation, these include energy, building design, academia, HR, change management, finance & commerce, gas and electricity industries, environment, sustainability, marketing and communications, infrastructure, accountancy, not for profit organisations.
Professor Phil Jones OBE
Phil is the current Chair of the Welsh Government’s Building Regulations Advisory Committee, Chair of the Board of Directors at Warm Wales, a partner in the newly-formed company Zenergy Design Ltd, which designs energy positive buildings and a partner in the Swiss-based environmental design company Jones Kopitsis AG.
Professor Phil Jones was awarded an OBE in 2020 for services to architecture and decarbonisation.
Kevin is the Operations Director at BritNed Development Ltd. and has more than 20 years experience of working in the regulated gas and electricity industry. He joined the Warm Wales Board in June 2012.
As well as influencing and shaping National Grid’s strategy and approach to the development of such schemes, he also played a key role interacting with regulators, senior government ministers, political departments (DECC, UK Treasury, Welsh Government etc.) stakeholder and protest groups as well as the media in order to shape and influence government policy and legislation and to manage and inform public opinion.
Steve Edwards BSc Hons, ACMA, FIGEM
Steve is the Commercial Director at Milford Haven Port Authority. Steve is focused on exploring opportunities for growing the business and working closely with our existing customers and stakeholders. He has a depth of experience in delivering customer and stakeholder benefits and can help ensure developments work within the Group’s core values.
Mari is currently a Partner at Afallen. Cymru LLP and a freelance marketing and communications consultant specialising in sustainability. Until early 2020 Mari was the Director of Cynnal Cymru – Sustain Wales and has managed cross-sector projects, with a recent focus on the utility sector, vulnerable customers, community engagement, sustainability and the environment.
Director of Regulation, Asset Strategy & HSE
Sarah’s career began in the energy industry in the late 90s before joining Wales & West Utilities in 2005. With over 20 years’ experience in a range of strategic, operational and managerial roles, she most recently headed up the development of the company’s Business Plan for 2021-2026, which invest £400m to deliver a Net Zero ready gas network by 2035 while looking after the most vulnerable in communities across Wales and south west England. As Director of Regulation, Asset Strategy & HSE, she works closely with our regulator, Ofgem, while leading our safety, asset management and investment work and future of energy team.
Find out more about Warm Wales by downloading our corporate brochures