We work with partners in the public and private sectors to ensure people across Wales and the South-West of England are living in warm and safe homes.
We work collaboratively with organisations across Wales to deliver a range of measures to alleviate fuel poverty.
Healthy Homes Healthy People +Wellbeing
Our North Wales team is working in collaboration with a range of partners to deliver an enhanced model of Healthy Homes, Healthy People across North Wales.
By using the Enhanced Healthy Homes Healthy People Model we are looking to improve people’s health outcomes by tackling the root causes. The enhanced model looks to tackle fuel poverty, reduce avoidable health inequality and improve health and wellbeing, with the aim to give residents healthy homes, lives, and communities.
How do we do this?
- Ensuring that residents’ basic needs are met so they can fulfill their potential.
- Engagement, encouragement, education, and empowerment.
- Ensuring everyone has access to safe, sound, secure, and warm housing, where they can grow, work and play.
Areas we can support you:
Awareness of carbon monoxide, excess colds, dampness and mold, and trips, slips, and falls.
Reducing energy and water bills, support with debt, and support with housing.
Energy Advice and Affordable Warmth
Heating: support with applications to Nest, a Welsh Government-funded scheme, providing replacement boilers, central heating systems, and insulation to qualifying households, Connection to the gas network: support to apply for gas connection vouchers where eligible.
Health and Personal Wellbeing
Improving mental, physical health, wellbeing, and reducing isolation. We look to engage, encourage, educate and empower our beneficiaries enabling them to take control and make changes for themselves. We also assess the well-being of residents by linking our work with Social Prescribing and measuring Personal wellbeing using ONS4.
Ensuring that basic needs are met before looking at the 4 key areas above. We must recognise that an individual’s health is determined primarily by a range of social, economic and environmental factors. Providing access to emergency support in the form of emergency top-ups and food packs
We are using the enhanced model to deliver the following:
Welsh Government Energy Advice Pilot
Warm Wales is delighted to be working on a Home Energy Advice pilot funded by the Welsh Government. The purpose is to test and measure the effectiveness of providing in-home advice and support services to people across Wales in relation to tackling fuel poverty.
The evidence gathered from this pilot will help determine the benefit which can be gained from supporting households* to reduce their energy use, thereby saving money. We are working with an impressive range of partners who are supporting us in rolling this pilot out in three Welsh counties; Gwynedd, Ceredigion and Caerphilly.
What help is on offer:
- In-depth advice and support to households* enabling them to reduce energy consumption whilst maintaining satisfactory heating
- Helping households to switch their energy supplier to save money
- Enabling households* to improve their income by ensuring all benefit entitlements, grants and concessions are claimed
- Helping households* switch to digital metering and utilise smart technology
- Reducing the number of homes* using domestic prepayment meters and switching them to a lower cost tariff
- Make appropriate referrals for funding to install home energy efficiency measures to help reduce energy consumption and bills
- Provide in-depth advice and support on managing fuel debts*
*Meeting certain criteria as set out in the pilot
Fancy taking part?
To find out more about taking part in the pilot project in Gwynedd, Ceredigion, or Caerphilly contact one of our friendly Community Workers
Healthy Homes People, Lives & Community
In Partnership with Clwyd Alyn and TGP Cymru Team, we will be supporting a minimum of 3000 vulnerable households and 5000 residents across North Wales to be warmer, safer, and healthier. Our mission is to support vulnerable energy consumers across North Wales to be warmer, safer and healthier by providing a holistic approach that recognises the links between fuel poverty, avoidable health inequalities, and well-being. The project will deliver a package of interventions that are tailor-made to the households’ needs ensuring root causes are identified and addressed.
Find out more
For more information about HHPLC and how to get involved head to the HHPLC page
Community Support Hubs
The Community Support Hubs offer immediate support with lateral flow tests and help to self-isolate if necessary. They also offer longer-term assistance for people who might be struggling to buy food or pay rent, access services, manage debt or with utility bills. The pilot scheme is part of Wales’s Test Trace Protect program, offering an extended and longer-term ‘Protect’ offer in deprived communities in North Wales. It brings together the Betsi Cadwaladr Health Board, Local Authorities, the voluntary sector, and community groups to support communities in a range of areas. This multi-partner approach means that extra support can be offered if identified, even if people test negative for Covid-19 and are not required to self-isolate, such as signposting to benefits, providing information on food banks and low-cost food services, and advice on budgeting.
Self referral form for community support hub: English:https://www.smartsurvey.co.uk/s/communitysupporthubsreferral/
Where to find us:
Rivertown Church, Shotton High Street.
Open between 9am-12:30pm
Mondays, Wednesdays and Fridays
Our Community Workers will be there every Wednesday 9.00am- 12.30 pm
Plas Madoc Leisure Centre, Llangollen Road, Acrefair LL14 3HL
Open: Tuesday 10-12pm
Llandudno Community Hub, next to the train station.
Our Community Workers with be there the 1st Tuesday of every month
Parkfields Community Centre, Ash Grove, Mold CH7 1TB
Open: 10-11:30am every Tuesday
HHHP +Wellbeing in Action
In 2021 our North Wales team supported a total of 598 households, over 1000 residents aged 8 weeks to 90 years old, our Community Workers have made 1305 interventions, carried out 4173 contacts which have brought about savings of over £130,000. There has been an average increase of 63.3% in overall life satisfaction (ONS4) and an average increase of 50% in client life satisfaction (ONS 4)
INCREASE IN CLIENT LIFE SATISFACTION
Get in touch
If you have any energy bill-related concerns and their effect on your wellbeing our team is here to help. if you would like more information or would like to refer someone to the HHHP +Wellbeing services get in touch:
Call our North Wales office: 01352 711751
To make a referral complete the form by clicking this link https://forms.gle/8wwFMZhm4i38YadU8