Wales and the rest of the UK experienced unprecedented hardship in 2022 as the cost-of-living crisis rippled through the country, seeing almost 8 million households across the UK in fuel poverty. During these extremely challenging times, Warm Wales was able to provide support to households across Wales, ensuring homes could be kept warm and relieving fuel stress for thousands of households.
In 2022, Warm Wales provided a range of essential support as a way of helping people in Wales to cope with the impacts of the energy crisis. More than 5,200 households were supported by Warm Wales and three new projects were set up, including the launch of the Neath Port Talbot Hardship Scheme.
Key highlights of 2022
- Significant increases in referrals across Wales
- New projects: Neath Port Talbot Hardship Relief Scheme, HHPLC, and My Home Denbighshire
- Working with a number of new organisations and partners such as Shelter Cymru and ClwydAlyn to provide support to communities across Wales.
- Over 170 Community hubs attended across 14 counties throughout Wales to provide in-person support.
North Wales: HHHP+, HHPLC & My Home Denbigshire
You’ve probably heard about the North Wales HHHP+ Wellbeing scheme. Our North Wales team is working in collaboration with a range of partners to deliver an enhanced model of Healthy Homes, and Healthy People across North Wales.
In 2022 we launched the new project HHPLC ( Healthy Homes, People, Lives & Community) in collaboration with ClwydAlyn to bring together energy advice and support, Social Prescribing, and well-being to support key areas of North Wales. Since its launch in February, it has provided vital support to thousands of householders and trained hundreds of staff from partnered organisations.
The project utilities the Enhanced Healthy Homes Healthy People model to improve people’s health outcomes by tackling the root causes. This model tackles fuel poverty, reduced avoidable health inequalities and improves health and well-being creating healthy homes, lives and communities.
The My Home Denbighshire project launched in September 2022 working in partnership with Shelter Cymru and ClwydAlyn. My Home Denbighshire is an early intervention project which supports anyone in Denbighshire who might be at risk of becoming homeless by providing the help and support needed to maintain a tenancy.
The Breakdown of Support:
- 1648 referrals from residents across North Wales supported with 3994 interventions.
- 913 Referrals and 1741 Interventions for HHHP + Wellbeing
- 735 referrals and 2253 interventions for HHPLC
- Awareness training was provided to 94 ClwydAlyn staff and 339 staff from other partner organisations such as Adult Learning and North Wales Fire and Rescue
- 60 referrals and 50 Interventions in the first three months of the My Home Denbinghshire project.

South Wales: HHHP & NPT Hardship Relief Scheme
Our HHHP team continued to support households across the whole of Wales with vital support through the Healthy Homes, Healthy People project offering a range of advice, support, and referral options tailored to the needs of the household.
In autumn 2022, we launched the Neath Port Talbot Hardship Relief Scheme, a fund delivered by Warm Wales on behalf of the Neath Port Talbot Council. The scheme supports eligible residents with much-needed financial and energy support to ensure their homes are warm and safe as we navigate the cost-of-living crisis,
Outcomes these projects have led to:
- 1384 total number of households helped across Wales
- 389,773 in the total value of outcomes.
- 49 successful Nest applications
- £120,893. in benefits awarded
- 46 households helped with water bills
- £10,220 total savings on water bills
- 133 CO monitors issued
- 37 households support with Winter Fuel Support Scheme
Emergency Support
As millions of households were affected by the cost-of-living crisis, emergency support became a vital part of our work. We helped thousands of people access food banks and fuel vouchers, as well as providing energy grants to households in need.
- 658 emergency top-up vouchers issued across Wales on behalf of the Fuel Bank Foundation to ensure householders can keep their homes warm and safe while we provide long-term support.
- Access to heat funds for all of Wales- LPG, Oil, and solid fuel
- Food and basic need support offered to residents in Flintshire and Wrexham
Looking forward in 2023
2022 was a busy year for Warm Wales and we hope to provide even more support in 2023. In the coming years, we’re looking forward to developing our work further. We will continue to tackle fuel poverty in Wales and make sure that everyone who needs help can access it.
Our projects will continue to support thousands of households as we work in partnership with organisations to ensure support is accessed by all communities across Wales. If you would like support from one of our schemes, please fill out our referral forms
After gaining tremendous success in its starting months the Neath Port Talbot Hardship Relief Scheme is set to continue throughout 2023 offering additional support to Neath Port Talbot Residents. For more information including the eligibility criteria check the Hardship Fund page on our website.
ECO4 a government energy efficiency scheme to help reduce carbon emissions and tackle fuel poverty, creating comfortable homes that are cheaper to heat will continue through 2023. Offering measures such as Cavity Wall Insulation, Electric Storage Heaters, Floor Insulation, Internal Wall Insulation, Loft Insulation, LPG Central Heating, and Room in Roof Insulation. Warm Wales is proud to deliver this on behalf of Powys and Neath Port Talbot councils and hopes to expand into more counties within 2023.
We will also continue our Work with the 2025 Movement, with the mission to end health inequalities in North Wales by 2025, working with a range of leaders and practitioners from across local government, housing, public health, and higher education.
Get in touch
If you would like to access support from Warm Wales please vivist our How We Can Help page.
If you are an organisation looking to partner with Warm Wales, please visit our Work With Us page.